Bajimat Privacy Policy

1 Who We Are

Bajimat operates the online gaming platform accessible at bajimat.bet. For the purposes of this Privacy Policy, Bajimat is the data controller responsible for the personal information collected through the platform. When this policy refers to "Bajimat", "we", "us", or "our", it means the entity operating bajimat.bet.

This Privacy Policy applies to all users of the Bajimat platform, including visitors who browse without registering and registered players who deposit and play real-money games. It covers all personal data collected through the website, mobile browser interface, and any communications you have with our support team.

If you have questions about how Bajimat handles your personal data, you can contact us at any time via live chat on the platform or by emailing [email protected].

2 Data We Collect

Bajimat collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party payment processors during transactions.

Bajimat does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

3 How We Use Your Data

Bajimat uses your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which Bajimat processes your data are:

• Account management: Creating and maintaining your Bajimat account, verifying your identity, and managing your login credentials.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Platform operation: Delivering the games and features available on Bajimat, tracking your game history, and calculating balances and winnings.
• Fraud prevention: Monitoring accounts for suspicious activity, detecting multiple account registrations, and preventing money laundering.
• Regulatory compliance: Meeting know-your-customer (KYC) obligations and responding to lawful requests from regulatory or law enforcement authorities.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
• Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviour and applying self-exclusion or limit tools where requested.
• Platform improvement: Analysing aggregated usage data to improve the Bajimat platform, fix bugs, and develop new features.
• Communications: Sending you account-related notifications, security alerts, and promotional messages where you have opted in to receive them.

Bajimat does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required for fraud detection or regulatory compliance.

4 Legal Basis for Processing

Bajimat processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract performance: Processing necessary to operate your Bajimat account and deliver the services you have signed up for, including payment processing and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, KYC requirements, and responses to lawful authority requests.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the Bajimat service, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and optional cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing

Bajimat does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: Your mobile wallet number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals.
• Identity verification providers: Where KYC verification is required, your identity documents may be processed by a third-party verification service operating under strict data processing agreements with Bajimat.
• Regulatory and law enforcement authorities: Bajimat will disclose personal data to competent authorities where required by law, court order, or regulatory obligation.
• Fraud prevention services: Aggregated or anonymised data may be shared with fraud detection partners to protect the platform and its players.
• Business transfers: In the event of a merger, acquisition, or sale of Bajimat's business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6 Cookies and Tracking

Bajimat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit bajimat.bet.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on Bajimat.
• Analytics cookies: Collect anonymised data about how players use the platform, which pages are visited most, and where errors occur. This data helps Bajimat improve the service.
• Marketing cookies: Used only where you have given explicit consent to receive personalised promotional content. You can withdraw this consent at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the Bajimat platform from functioning correctly. For full details on the cookies Bajimat uses, contact our support team.

7 Data Security

Bajimat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data in transit is encrypted using TLS 1.3 protocol.
• Sensitive data at rest is encrypted using AES-256 encryption.
• Access to personal data within Bajimat is restricted to staff who need it to perform their job functions, and is governed by role-based access controls.
• Bajimat conducts regular security assessments and penetration testing of its platform infrastructure.
• Payment credentials are never stored on Bajimat's servers — all payment processing is handled through encrypted third-party channels.
• In the event of a data breach that poses a risk to your rights, Bajimat will notify affected players as soon as reasonably practicable.

While Bajimat takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your Bajimat login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

8 Data Retention

Bajimat retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. The general retention periods Bajimat applies are:

• Account and identity data: Retained for the duration of your account plus 5 years after closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records: Retained for 7 years from the date of each transaction for financial compliance purposes.
• Support communications: Retained for 2 years from the date of the interaction, unless the communication relates to an ongoing dispute.
• Technical and usage data: Retained in anonymised or aggregated form for up to 2 years for platform analytics purposes.
• Marketing consent records: Retained for as long as you remain opted in, plus 1 year after opt-out to demonstrate compliance.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9 Your Rights

As a Bajimat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].

• Right of access: You can request a copy of all personal data Bajimat holds about you. We will respond within 30 days.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You can ask Bajimat to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format for transfer to another service.
• Right to object: You can object to processing based on legitimate interests, including direct marketing. We will stop processing unless we can demonstrate compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

Bajimat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the Bajimat platform.

If Bajimat becomes aware that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and return any deposited funds to the payment source where technically possible. If you believe a minor has registered on Bajimat, please contact us immediately at [email protected].

11 Changes to This Policy

Bajimat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via the contact details held on their account and update the "last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the Bajimat platform after changes are published constitutes acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and may request account closure.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how Bajimat handles your personal data, please get in touch:

• Live Chat: Available 24/7 via the chat icon on any page of bajimat.bet — the fastest way to reach us.
• Email: [email protected] — we aim to respond to all privacy-related emails within 48 hours.
• FAQ: Answers to common questions are available on the FAQ page.

For formal data rights requests, please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity before processing the request.